Vicidial – Thoutam

Updated: Oct-18-2021

Note: Below steps only cover standalone server installation on Ubuntu 18.04.

I am using Digitalocean VPC. Installation and it should be similar in AWS EC2 instances.

Make sure to open 8088,8089,80,443 TCP and 10000 -20000 UDP ports Open in your firewall..

git clone https://github.com/jaganthoutam/vicidial-install-centos7.git
cd vicidial-install-scripts
chmod +x vicidial-install-ubuntu18.sh
./vicidial-install-ubuntu18.sh

While installing Please enter below details:

#Do back to root Directory of vicidial 
cd .. 
perl install.pl

#Fallow the setup with appropriate

#Configiguration example


#Populate ISO country codes 

cd /usr/src/astguiclient/trunk/bin perl ADMIN_area_code_populate.pl 

#update the Server IP with latest IP address.(VICIDIAL DEFAULT IP IS 10.10.10.15) 

perl /usr/src/astguiclient/trunk/bin/ADMIN_update_server_ip.pl --old-server_ip=10.10.10.15 #Say 'Yes' to all

VICIDIAL processes run on screen. There should be 9 Processes running on the screen.

root@vici01:~# screen -ls

There are screens on:

 2240.ASTVDremote (03/21/2019 02:16:03 AM) (Detached)

 2237.ASTVDauto (03/21/2019 02:16:03 AM) (Detached)

 2234.ASTlisten (03/21/2019 02:16:02 AM) (Detached)

 2231.ASTsend (03/21/2019 02:16:02 AM) (Detached)

 2228.ASTupdate (03/21/2019 02:16:02 AM) (Detached)

 2025.ASTconf3way (03/21/2019 02:15:02 AM) (Detached)

 2019.ASTVDadapt (03/21/2019 02:15:02 AM) (Detached)

 1826.asterisk (03/21/2019 02:14:51 AM) (Detached)

 1819.astshell20190321021448 (03/21/2019 02:14:49 AM) (Detached)

9 Sockets in /var/run/screen/S-root.

All Set now. Now, You can configure web interface and logins.

Vicidial Admin login :

http://VICIDIAL_SERVER_IP/vicidial/admin.php

user: 6666

Pass: 1234

Continue On to the Initial Setup

#Add Secure Password for admin and SIP

#Give Super admin access to 6666 user

users —> 6666 –> Change all 0 to 1 in Interface Options.

For WebRTC we need to Run the below Script

chmod +x vicidial-enable-webrtc.sh
./vicidial-enable-webrtc.sh

#Next steps

1. Create Campaign

2. Create SIP Trunk

3. Create Dialplan

4. Upload Leads

5. Register Users to SopftPhone

6. Create Agents/users

Note: If WebRTC enable you don’t need softphone anymore.

………

And Enjoy…

Note: if you building the server for more than 30+ agents, I recommend to use bare metal servers than VPC.

Please let me know if you have any issues.

OS Version: CentOS Linux release 7.9.2009 (Core)

It been so Many years I never saw any Quick Installation Script for ViciDial. So, decided to Create one.
There are two scripts found in the repo

vicidial-install-centos7.sh Contains full ViciDial installation.
vicidial-enable-webrtc.sh WebRTC with WebPhone Configuration.

There are few pre_requisites you need to do before running ViciDial Installations Scripts.

yum check-update
yum update -y
yum install epel-release -y
yum update -y
yum groupinstall 'Development Tools' -y
yum install git -y
yum install kernel* -y

#Disable SELINUX
sed -i 's/SELINUX=enforcing/SELINUX=disabled/g' /etc/selinux/config   
reboot

********Reboot is Necessary********

Now, you can down load the repo and Start ViciDial Installation.

git clone https://github.com/jaganthoutam/vicidial-install-scripts.git
cd vicidial-install-scripts
chmod +x vicidial-install-centos7.sh
./vicidial-install-centos7.sh

If you want Run ViciDial with WebRTC and WebPhone. You need to run Below Script.

chmod +x vicidial-enable-webrtc.sh
./vicidial-enable-webrtc.sh

Category: Vicidial

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